General Terms and Conditions

These are the general terms and conditions of Lead On BV with its registered office at Oudenaardsesteenweg 256 box 5, 9420 Erpe-Mere.

Article 1. Scope

1.1 All assignments are accepted and executed by Lead On BV under the express applicability of these general terms and conditions. The customer is deemed to know the general terms and conditions and accept them without reservation.

Article 2. Offers and quotations - Order confirmation

2.1 All offers and quotations of Lead On BV are without obligation until acceptance by the customer. The agreement is established when the customer signs the quotation unchanged for approval within 10 days and returns it to Lead On BV.

2.2 All prices quoted are exclusive of VAT.

Article 3. Contract duration and performance of agreement

3.1 The maintenance contract or support package allows Lead On BV to reserve a fixed number of hours to provide changes or support at a fixed cost. The contract must be terminated 3 months in advance with a minimum term of 12 months, unless otherwise agreed upon.

3.2 Lead On is entitled to have certain work performed by third parties.

Article 4. Suspension of the agreement

4.1 Lead On BV is authorized to suspend the fulfillment of its obligations or to dissolve the agreement in the event of non-payment of one or more invoices on their due date.

Article 5. Payment methods

5.1 Unless otherwise agreed, payment must be made within 30 days of the invoice date to the specified account of Lead On BV. Disputes must be made known to Lead On BV by registered letter within 7 working days of the invoice being sent. Under no circumstances can a dispute justify a deferral or suspension of payment.

Article 6. Liability

6.1 Lead On BV can under no circumstances be held liable for any type of damage to third parties, caused by the client, which would result from the use, unlawful or otherwise, of its product or services.w

6.2 Lead On BV is not liable for any indirect or incidental damage or loss of income that the client may suffer as a result of the provision of the services during the agreement.

Article 7. Termination of the agreement

7.1 Upon early termination of the agreement, the customer shall pay for all services rendered by Lead On BV, as well as the costs incurred by Lead On BV as a result of this termination, plus a lump sum compensation of 3 months that Lead On could still have invoiced to the customer if the agreement had been fully executed.

Article 8. Recruitment

8.1 The customer undertakes, for a period of twelve (12) months following the end of the agreement, to refrain from recruiting, without the prior consent of Lead On BV, directly or indirectly and in any capacity whatsoever, employees or personnel of Lead On BV. If this provision is violated, the client shall pay Lead On BV compensation equal to the annual fee paid by Lead On BV to the employee in question in the previous calendar year.

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